Please read the following information to ensure that you fully understand how to book onto one of our Unique Adventure Experiences. How payments are made, our booking conditions, our cancellation policy and our Waiver Form. Please do not hesitate to contact us with any questions regarding this information or your adventure trip.
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Prices are in USD, and include sales tax of 5% GST in British Columbia, or 15% GST in New Zealand, depending in which country your adventure is taking place.
To book your trip your must fill out our online Booking + Medical Form. You will also be sent a Waiver Of Liability which you will need to agree to and sign. It is essential that any health concerns be reported on the Medical Form. Failure to do so can result in severe consequences in the event of an emergency.
You will be required to sign a Waiver of Participation before commencing a trip with Yoho Adventures. Signing this waiver is a condition of participation.
All bookings require a 50% per person deposit of the full price in order to confirm the trip. Balance of trip cost is due 56 days or (8 weeks) prior to the trip start. If Yoho Adventures cancels a trip for any reason there will be a full refund
We accept wire transfer payments & credit card payments. Please note; Credit Card payments incur an additional
2-3% transaction fee. If you wish to pay via credit card please email our offices, and we will send you an invoice and instructions on how to pay using your Credit Card.
Full payment must accompany bookings made less than 56 days (8 weeks) before the trip.
Should Yoho Adventures cancel a program a full refund will be made. We will make the final decision to operate or cancel a trip anytime up to, but not later than 2 weeks before the trip begins.
Should you cancel your booking for any reason the following penalties apply:
There is a degree of hazard in all mountain activities. All participants must sign the Yoho Adventures Waiver of Liability prior to commencing any trip. Please read this document carefully and take the time to understand its contents, and then sign the waiver. This is required prior to any trip participation with Yoho Adventures.
In the unlikely event of an emergency, participants will be required to pay for any rescue or evacuation costs incurred on their behalf or as a result of their actions.
Yoho Adventures chooses its suppliers (e.g. hotels, carriers and other suppliers providing tour services) with great care. These suppliers are, however, independent contractors and Yoho Adventures cannot be held responsible or liable for their acts or omissions.
For all contracted activities (e.g., kayaking, floatplane, canoeing, bear & wildlife viewing etc.) in Canada and New Zealand, clients will have to sign a “waiver of liability” form by these contracted companies. The contracted operator is under the obligation to inform the client that a waiver of liability has to be signed.
Yoho Adventures will, of course, always do its best to ensure the greatest possible safety for all its clients. Yoho Adventures can also not be held liable for changes in tour itineraries due to weather conditions, acts of God or special conditions beyond our control.
All costs that may result from any delays of passengers at the airport or any delays that might occur at the end of the trip are the responsibility of the client. Yoho Adventures cannot be held liable.
Should clients encounter problems during their trip they are required to contact Yoho Adventures immediately in order to solve the problem. All concerns should be forwarded in writing to Yoho Adventures within 4 weeks of completion of the trip. Claims received after that date cannot be considered.
An all inclusive accident, health and luggage insurance for your tour is very important and highly recommended. Please see your travel agent.
Many of the activities presented on a Yoho Adventure are weather dependent and cannot be guaranteed. Wildlife viewing, scenic flights, certain hikes, activities etc may be cancelled on short notice and the itinerary altered to suit the situation as it arises. Yoho Adventures does not offer refunds or credits for cancelled activities or changes to a planned itinerary. Yoho Adventures reserves the right to change or cancel any itinerary or service at any time due to insufficient enrolment, bad weather conditions or other reasons without penalty to Yoho Adventures Ltd. The participation of any person on any trip is subject to the discretion of the trip leader and Yoho Adventures.