Personal information is information or an opinion (including information or an opinion forming part of a database) from which it is possible to determine a person’s (you, your) identity.
The information collected or held by Yoho about any person will vary depending on the circumstances of collection. It may include, but is not limited to, a person’s name, email and/or postal address, phone number, date of birth, gender, credit card details, insurance details or communication history with Yoho.
Information may be collected from you when you:
As can be seen, there may be occasions when Yoho will collect the information directly from third parties. Yoho will, before or at the time of collection, take reasonable steps to ensure that third parties are aware of:
In using your personal information for the purposes set out above, Yoho may disclose your personal information to a range of organisations that include, but are not limited to:
In addition, Yoho may also disclose personal information:
Yoho is committed to ethical e-marketing practices and opposes the use of SPAM as a marketing tool. Members of Yoho will be notified upon joining and renewal that they will receive Yoho’s electronic newsletter, E-Cycle, and may also receive electronic communications from time to time from their local state branch or club.
Members may also be invited from time to time to ‘opt in’ to receive additional direct-marketing communications. All Yoho’s direct marketing will include an unsubscribe link and will be clearly identified as coming from Yoho with contact details of the Privacy Officer.
Every person whose data is collected by Yoho has the option to refuse direct-marketing e-mail, SMS or posted offers from Yoho by making a request in writing to Yoho’s Privacy Officer or making use of unsubscribe links in Yoho’s communications. Information relating to the option to unsubscribe from those communications may be retained.
Yoho is required by law to obtain consent in the collection of “sensitive” information. Sensitive information includes but is not limited to: health information and information that discloses race, ethnicity, political opinions, religious or philosophical beliefs or affiliations or details of criminal records.
Yoho may use health information to ensure that programs we operate are run safely and in accordance with any special health needs our participants may have, and for insurance purposes. In addition, we may use de-identified health information and other sensitive information to carry out research, to prepare submissions to government or to plan events and activities.
Yoho will not sell any personal information to any third parties.
Yoho stores information in different ways, including in paper and electronic form. The security of personal information is important to Yoho. Yoho will take reasonable steps to protect personal information stored by Yoho from misuse, loss, unauthorised access, modification or disclosure. Some of the security measures Yoho may use include confidentiality requirements of our employees, affiliated clubs and associations and service providers, security measures for system access and security measures for the Yoho website.
When users visit the Yoho website, our systems may record certain information about their use of the site, including the web pages visited and the time and date of their visit. Yoho uses this information to help analyse and improve the performance of the Yoho website. In addition, we may use “cookies” on the Yoho website. Cookies are small text files that help a website to remember the preferences of users to improve the experience of using that website. Using cookies is standard practice for most large websites. In some cases, the cookies that we use may collect some personal information. We will treat this information in the same way as other personal information we collect. Users are free to disable cookies on their Internet browser to prevent this information being collected; however, they will lose the benefit of the enhanced experience that our cookies offer.
Websites linked to the Yoho website are not subject to Yoho’s privacy standards, policies or procedures. Yoho cannot take any responsibility for the collection, use, disclosure or security of any personal information that you provide to a third party website
The Yoho website contains a link to its Facebook page and other online forums where contributors may provide their own details or opinions. Yoho takes no responsibility for information publicised in any public forums and accepts no association with the views expressed except where contribution to the topic has been provided by officials of Yoho in their official capacity. Yoho cautions users of these forums to carefully consider any views expressed on the forum.
Yoho will take all reasonable steps to ensure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately (our contact details are set out below) and we will take reasonable steps to ensure that it is corrected.
Any issues or complaints in relation to the collection, use, disclosure, quality, security of and access to your personal information may be made to the Yoho Chief Executive Officer at this address:
Yoho Adventures LTD
1475 Balsam Ave,
Phone: +1(250)302 9719 (Canada)
+64 22 107 1534 (New Zealand)
Yoho Adventures, May 2017